Sub-Processors

This document was last modified on October 6, 2026.

Company	Location	How and why
Intercom	United States	We share the customers name and email, in order to send emails to the customer during the trial period as well as transactional emails about failed payment, new features and similar.
Stripe	United States	We share the organization name of the customer with Stripe. Stripe is used to charge customers the monthly/yearly fee and that requires a named identifier of each customer.
Mailchimp	United States	Customers can opt in for our newsletter. When doing so, we share their name and email with Mailchimp in order to send and personalize the newsletter to each customer.
Amazon Web Services (AWS)	United States	We use AWS Simple Email Service (SES) for sending transactional emails. We share the customer email with AWS in order to be able to send the message.
Microsoft Azure	United States	All of our websites and services are hosted on Microsoft Azure. Data is stored in the West US region with a backup in the East US region.
Cloudflare	United States	We use Cloudflare as a web application firewall and content delivery network in front of our websites. Cloudflare processes the IP address and request details of visitors in order to filter malicious traffic and deliver pages.

AI features

Bugster, our AI debugging companion, uses OpenAI models hosted on Microsoft Azure. Your data is processed by Microsoft Azure, listed above, and OpenAI as a company does not receive it.

If your organization adds its own API key for OpenAI, Google Gemini or Anthropic Claude, Bugster sends log data to that provider under your own agreement with them. We do not list these providers as sub-processors, since they only receive data when you set up your own key.

Contact Us

If you have any questions about sub-processors, please contact us.